Legal
Terms of Service
Last updated: October 31, 2026
These terms apply to pragvance.ai and services offered by PRAGVANCE LLC ("Pragvance.ai", "we"). By using the site or buying a service, you agree to them.
Services
- AI Workforce: a membership community with training and resources, hosted on Skool and billed by Skool under Skool's terms.
- Shadow Lab: live coaching sessions.
- One-on-One AI Consultation and automation consulting.
- Done-for-You AI setup and custom app or SaaS builds, with scope, handover, and support terms agreed in writing before work begins.
Pricing and payment
Current prices are shown on our pricing page. Paid services are charged in U.S. dollars when you buy, through Stripe or the platform named at checkout. Custom work is priced in its written agreement.
Refunds
Shadow Lab sales are final and are not refunded. The $2,500 Done-for-You deposit is non-refundable. For other services, refund requests are reviewed case by case unless a written agreement says otherwise. Email support@pragvance.ai.
Cancellation
Monthly subscriptions renew each month until canceled. You can cancel any time before your next renewal to stop future charges; access continues through the period already paid. AI Workforce memberships are canceled in Skool.
Acceptable use
Do not misuse the site or services, including attempting unauthorized access, sending spam or malicious code, infringing others' rights, or reselling or sharing paid content without permission.
No guarantee of results
We provide education, guidance, and implementation help. Results depend on many factors outside our control, and we do not guarantee any specific business, revenue, or performance outcome. Nothing we provide is legal, financial, tax, or medical advice.
Intellectual property
Site content and training materials belong to Pragvance.ai or its licensors. Deliverables built for you are governed by your written agreement.
Limitation of liability
To the fullest extent allowed by law, services are provided "as is", and Pragvance.ai is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid us for the service in the 12 months before the claim.
Governing law
These terms are governed by the laws of the State of Oregon, USA, without regard to conflict-of-law rules.
Changes
We may update these terms. The date above shows the latest version, and continued use means you accept the update.
Contact
Questions about these terms: support@pragvance.ai.